Services & Support

CMH has 4 offices and 2 major spare parts warehouse locations in Turkey inluding technical service centers located in Istanbul and İzmir Airports.

Onsite Service & Maintenance

The success of your business is powered by our ability to keep your equipment and highly sophisticated systems running and keeping up to date with our 24/7, 365 days a year onsite service and maintenance Services. Our service and maintenance support tailored for our clients’ needs and interest. With our highly skilled and experienced professional Engineers in the field, 24 hours a day, 7 days a week and 365 days a year, we aim to provide the best service for our clients.

CMH has 4 offices and 2 major spare parts warehouse locations in Turkey inluding technical service centers located in Istanbul and İzmir Airports. We currently provide full time technical service support to our clients in 24 major Airports all around the Turkey. Our highly skilled, certified and experinced Field Service Engineers provides onsite scheduled maintenance services as well as 24/7 on call trouble shooting and repair of your systems.


Spare Parts

 CMH can provide local warehousing of spare parts to help clients meet their required equipment and parts availability goals. With our two major spare part warehouse locations in Istanbul and Ankara we can provide immediate parts exchange and replacement to your equipment and systems. CMH also can manage the Returned Merchandise Authorization (RMA) process for all equipment serviced by CMH, directly with the original manufacturer.

In addition to remote monitoring and response, CMH Professional Services also offers:

Extended Services
  • Extended product warranties including spare parts
  • Extended Service and Maintenance Support
  • Complete planning of the maintenance periods
  • Scheduling of inspections and modifications
  • Systems training – onsite and online

From installation to ongoing support, we are your trusted resource for increased productivity and continuous operation.

Key Services
  • Caring, committed service
  • Customised solutions
  • Preventive maintenance
  • Predictable costs
  • Rapid response and express resolution
Service Capabilities
  • Future-proof your operations with flexible, scalable services. A full menu of options tailors support to your airport’s operational hours, uptime requirements, and overall system capacity.

  • Control labour and parts costs. Take advantage of inclusive contracts on capital equipment, plus service contracts and labour specified upfront to drive reliability and predictability.

  • Resolve issues quickly or prevent them from happening in the first place. Our customer service performance platform provides automated equipment status updates and continuous improvement in service delivery, so you can address potential issues and prevent operational events.

  • Get preventive maintenance. We use service data analytics, advanced diagnostics, and built-in sensors to help proactively plan for and schedule system downtime.